Business Process Analysis & Six Sigma
Prior to making a build or buy decision on new technology, an organization must first understand its operational business processes. Those are the processes that are performed each day and make up the foundation of your business, yet are often overlooked or disregarded as a potential source of productive change. For nearly 10 years, Genuity has interacted with organizations by looking at three main elements: people, process and technology. This careful approach has uncovered millions of dollars of inefficiencies in operational business processes that we improved through automating processes, improving workflow or, if needed, assisting in the purchase of new technology.
Genuity business analysts work with banks, healthcare organizations and government offices to improve performance, increase productivity while reducing costs and risks and customer churn. Our highly skilled and experienced team will deliver measurable results that will be a positive influence on your bottom line.
We have adopted a Six Sigma Approach to quality management and follow the DMAIC (Define, Measure, Analyze, Improve, Control phases) model. This will ensure that the level of effort for your project and tasks will be within Six Sigma standards of acceptable quality levels.
Disconnected operational business processes are prone to failure. We believe we can help your organization to streamline its business processes by identifying the disconnected or non-integrated processes that yield to inefficiencies and lack of timely information.
Contact us to find out how we can help you.